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Why We Created a New System: The Digital Background Story

why did we make digital background limited

The process of obtaining DBS (Disclosure and Barring Service) checks can often feel cumbersome, time-consuming, and expensive for organisations.  

After 20 years immersed in the background checking industry, including developing the system that powered the largest DBS processor in the UK, we’ve seen these challenges first-hand. 

We knew there was a better way, which led us to create Digital Background.  

We didn’t just want to offer another DBS checking service; we wanted to redefine the experience with a new system that is faster, more reliable, and drastically reduces workload and overall cost for our clients. 

 

Our Journey: A New System Built on Deep Expertise 

 

The inception of Digital Background wasn’t just an idea; it was the culmination of two decades of practical experience working within the background checking industry.  

We spent years developing and optimising background check systems, including the one that handled over a million DBS checks annually for the largest processor in the UK.  

Through this experience, we identified key inefficiencies, bottlenecks, and unnecessary costs that were burdening our clients.  

This first-hand knowledge is what inspired us to create Digital Background, a next-generation platform built from the ground up to address these issues and ultimately make our clients experience the best it can be.  

 

The Digital Background Difference: A New Approach to DBS Checks 

 

Our new system isn’t just an incremental improvement; it’s a different approach to DBS checks.  

We’ve designed it from the ground up, focusing on the core challenges we’ve seen businesses face. Here’s how our system sets us apart:  

 

  • Reduced Customer Support Requirements: 
    We’ve designed our platform to minimise the need for extensive customer support. By empowering applicants to complete much of the work themselves through an intuitive and user-friendly system, we reduce the burden on your team and streamline the overall process. This means less time spent on administrative tasks and more time spent on what matters most to your organisation. 
  • Shift of Work to Applicant: 
    We’ve created a platform that’s not only user-friendly for your team but also for applicants. Our intuitive interface allows applicants to take ownership of their application process, reducing the administrative workload for your staff. This shift not only empowers applicants but also accelerates the entire process, shortening turnaround times and getting your team members into their roles faster. Furthermore, our applicant data collection process is fully mobile-friendly, making it easier for applicants to complete their forms on any device, wherever and whenever suits them best. 
  • Correction of Industry Pitfalls: 
    Our deep experience in the DBS sector has allowed us to identify and correct common pitfalls that cause unnecessary delays and frustrations in the industry. With Digital Background, we’ve proactively built a more robust and efficient platform that avoids these issues, creating a seamless and smoother process for everyone involved. 
  • Value-Added Features: 
    We go beyond just providing DBS checks. Our system is designed to offer valuable, customised features and support to our clients, specifically tailored to their needs. This allows us to ensure our partnership is as effective and helpful as possible, adding new and exciting features that go beyond just background checks. 
  • Streamlined Process with Pre-Eligibility Checks: 
    We’ve incorporated all the necessary role and eligibility information into our system, which allows for pre-eligibility checks before a role is ever selected. This front-loading of the process ensures that you’re only investing time in eligible candidates, making the entire journey quicker, more efficient, and more cost-effective. 
  • Lowest Administration Charges: 
    By implementing these revolutionary efficiencies and passing the cost savings onto you, we aim to offer the lowest administration charge per check in the sector. Our new technology allows us to deliver incredible value without compromising on the quality or reliability of the service. 
  • Easy Integration: 
    We understand that every organisation is different, that is why we are always happy to discuss how we can work together to integrate Digital Background into your existing client systems. Our platform is built using flexible technology, with a view to easy integration through webhooks and APIs, allowing for a seamless connection with your current workflows. 

 

The Impact: Real Benefits for Your Organisation  

 

Choosing Digital Background is not just about obtaining DBS checks; it’s about gaining a partner dedicated to streamlining your entire background checking process.  

Our innovative platform and commitment to efficiency translate into: 

  • Faster Turnaround Times (on our platform compared to others) 
  • Reduced Administrative Burden 
  • Lower Overall Costs 
  • A Seamless, User-Friendly Experience 
  • Greater Peace of Mind 

 

In Conclusion 

 

At Digital Background, we are driven by our desire to improve the DBS process.  

Our next-generation platform, designed by industry experts, is built to deliver a smarter, more efficient, and cost-effective experience for all.  

Ready to re-think your background checking process? 

Contact us today and let us show you how Digital Background can make a difference. 

For more information, including pricing and details of our services, please visit our website at www.digitalbackground.co.uk, where you can learn more about us, contact us directly, or sign-up for our services. 

 

While every effort has been made to ensure the accuracy of the information in this blog post, it is intended for general guidance only and should not be taken as legal advice.  

For specific legal advice relevant to your situation, please consult with a qualified legal professional.